Privacy Policy

This Privacy Policy applies to people who use Orra Classroom, including:

• Students;
• Parents and guardians;
• Teachers;
• School staff;
• School administrators; and
• Other authorized users.

When a school provides Orra Classroom to you, the school may also have its own privacy policies and responsibilities regarding your information.

Depending on how Orra Classroom is used, we may collect:

Account Information

This may include:

• Name;
• Email address;
• Phone number;
• Username;
• Password or authentication information;
• Role within the school; and
• School or organization information.

Student Information

Where provided by a school, this may include:

• Student ID;
• Grade and class;
• Enrollment information;
• Attendance information;
• Assignment submissions;
• Grades and assessment results;
• Teacher feedback;
• Learning progress; and
• Other information necessary to support education.

Content

We may store content users upload or create, such as:

• Assignments;
• Documents;
• Images;
• Videos;
• Comments;
• Messages; and
• Other educational materials.

Technical Information

When you use Orra Classroom, we may automatically collect information such as:

• IP address;
• Device type;
• Browser type;
• Operating system;
• Login information;
• Usage information;
• Error reports; and
• Information about how the service is used.

We use this information primarily to operate, secure, and improve the platform.

We use personal information to:

• Create and manage accounts;
• Provide Orra Classroom's features;
• Deliver lessons, assignments, assessments, and feedback;
• Support communication between schools, teachers, students, and parents;
• Track learning and academic progress;
• Provide customer support;
• Maintain platform security;
• Detect and prevent fraud, abuse, and unauthorized access;
• Improve the platform;
• Maintain technical records;
• Process payments where applicable; and
• Comply with legal obligations.

We only collect information that is reasonably necessary for these purposes.

We understand that student information requires particular care.

Schools generally determine what student information is entered into Orra Classroom and how it is used for educational purposes.

Where required by applicable law, schools or parents/guardians may be responsible for providing the appropriate consent or authorization for processing student information.

We do not sell student personal information.

Learning information such as grades, assignments, attendance, and assessment results may be used to:

• Help teachers understand student progress;
• Provide feedback;
• Identify students who may need additional support;
• Help schools evaluate academic performance;
• Generate educational reports; and
• Improve educational services.

Schools and authorized educators remain responsible for decisions made about students.

If Orra Classroom includes AI-powered features, certain information may be processed by those features to provide functions such as:

• Generating learning materials;
• Providing learning assistance;
• Summarizing information;
• Supporting teachers; or
• Analyzing educational information.

AI-generated information should be reviewed by an appropriate teacher or school staff member where it affects educational decisions.

We will not use student personal information to train a public AI model without an appropriate legal basis and authorization.

If a particular AI feature involves additional processing, we will provide appropriate information about that feature.

Access depends on the user's role.

For example:

Students may access their own learning information.

Teachers may access information about students and classes they are authorized to teach.

Parents or guardians may access information about their child where the school provides such access.

School administrators may access information necessary to administer the school's account.

Orra Classroom staff may access limited information when necessary to provide technical support, maintain security, or operate the service.

We do not provide personal information to unrelated third parties for their own marketing purposes.

We may share information with:

• The school or organization using Orra Classroom;
• Service providers that help us operate the platform;
• Payment providers where applicable;
• Security and technology providers;
• Government authorities when legally required; or
• Other parties where you or the school have authorized the disclosure.

We require appropriate service providers to protect personal information and use it only for authorized purposes.

Some Orra Classroom service providers may store or process information in countries other than the country where you live or where your school operates.

Where this occurs, we will take reasonable steps to ensure that personal information receives appropriate protection and is processed in accordance with applicable law.

We use reasonable technical, administrative, and organizational measures to protect personal information.

These may include:

• Access controls;
• Authentication;
• Encryption where appropriate;
• Secure hosting;
• Monitoring and logging;
• Backup procedures;
• Security testing; and
• Staff confidentiality requirements.

However, no internet-based service can guarantee absolute security.

We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide the service, to meet contractual requirements, or to comply with legal obligations.

Schools may have specific data-retention requirements.

When information is no longer required, we may delete it or anonymize it securely.

Orra Classroom may use cookies or similar technologies to:

• Keep users logged in;
• Remember preferences;
• Improve functionality;
• Understand how the platform is used; and
• Maintain security.

Where required, we will provide appropriate cookie choices or notices.

Depending on applicable law, you may have rights to:

• Ask what personal information we hold about you;
• Request access to your information;
• Request correction of inaccurate information;
• Request deletion of information;
• Object to or restrict certain processing;
• Request a copy of certain information;
• Withdraw consent where processing is based on consent; and
• Make a complaint to an appropriate privacy or data-protection authority.

Some rights may be subject to legal limitations.

If your account is managed by a school, you may need to contact your school first for certain requests.

Because Orra Classroom is designed for educational use, children and students may use the platform.

We take children's information seriously and seek to process it only for appropriate educational, administrative, security, and service-related purposes.

We do not knowingly sell children's personal information or use it for targeted advertising.

Schools, parents, and guardians may contact us if they have questions or concerns about a child's information.

Orra Classroom may contain links to external websites or services.

We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

We may update this Privacy Policy when our services, technology, or legal requirements change.

If we make a significant change, we will provide appropriate notice.

The latest version will always be made available through Orra Classroom or our website.

If you have a question, request, or concern about privacy, please contact:

When contacting us about personal information, please provide enough information for us to understand and respond to your request.